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Procedures at the City Hall 市役所での手続き

更新日:2022年6月1日

City Hall/District Branch Locations 市役所・支所の位置

The City Hall and it's 8 Branch Offices are your one-stop-shop for all municipal enquiries and procedures. You will be required to visit one of these offices upon moving in or out of the city, when registering a birth, death or marriage, or when applying for a Certificate of Residency, etc.

The City Hall main branch also offers an English and Chinese interpreting service to assist you when making municipal enquiries (by phone or in person). Visit the Language Support Services page for information about availability and to make a booking.

Operating days & hours for both main and branch offices are below.

  • Opening Hours: Mon-Fri, 8:30~17:00
  • Holidays: Sat, Sun, National Holidays and the New Year period
  • Matsudo City Hall
    Address: Nemoto 387-5
    Access: 10 min walk from the east exit of Matsudo Sta.
    TEL: 047-366-1111 (switchboard) Enquiries in English/Chinese: 047-710-2725
  • Tokiwadaira Branch
    Address: Tokiwadaira 3-30
    Access: 7 min walk from the south exit of Tokiwadaira Sta.
    TEL: 047-387-2131
  • Kogane Branch
    Address: Kogane 2 (Picotee West Bld. 3F)
    Access: 2 min walk from the south exit of JR Kitakogane Sta.
    TEL: 047-341-5101
  • Koganehara Branch
    Address: Koganehara 6-6-2
    Access:
    1) Shin Keisei Bus 'Kogane 4'(小金4)from Kitakogane Sta. (bus stop 3).
    Get off at 'gyousei-sentaa' 「行政センター」
    2) Shin Keisei Bus 'Yahashira 9'(八柱9)from Yahashira/Shin-Yabashira Sta. (bus stop 3).
    Get off at 'bus annai-jyo' 「バス案内所」
    TEL: 047-344-3151
  • Mutsumi Branch
    Address: Rokkodai 3-71
    Access: 15 min walk from Mutsumi Sta. (Tobu Line)
    TEL: 047-385-0113
  • Mabashi Branch
    Address: Mabashi 179-1 (Mabashi Station Mall 4F)
    Access: 2 min walk from the west exit of JR Mabashi Sta, and from Ryutestu Mabashi Sta.
    TEL: 047-345-2131
  • Shinmatsudo Branch
    Address: Shinmatsudo 3-27
    Access: 10 min walk from Shin Matsudo Sta.
    TEL: 047-343-5111
  • Yakiri Branch
    Address: Miyakodai 3-10-5
    Access: Keisei Bus to 'Ichikawa Sta'(市川駅行き) from the west exit of Matsudo Sta. Get off at Kamiyakiri(上矢切) and walk 1 min.
    TEL: 047-362-3181

Higashi Matsudo Branch

Address: Higashi Matsudo 2-14-1

 (Within the new composite municipal services center, "Higa Matsu Terrace" 2nd floor)

Access: 4 min walk from JR Higashimatsudo Sta.

TEL:047-703-0610 FAX:047-703-0612

*“Higashi Matsudo branch” starts its operations from Dec. 20th of 2021 in replacement of closed Tobu branch.

東部支所は令和3年12月17日(金曜)17時で閉鎖し、令和3年12月20日(月曜)8時半から、東松戸駅東側に新設されるひがまつテラス内に東松戸支所として移転しました。

東松戸支所 住所:松戸市東松戸2丁目14-1

行政関連手続きとお問い合わせは、市役所と支所が対応します。転入・転出、出産・死亡・結婚の登録、また住民票が必要な時など、行政手続きを総合的に取り扱っています。
必要な場合、英語と中国語の通訳サポートを用意することもできます。行政通訳を予約するには、「言語支援」のページをご覧ください。

日本語での市役所と支所の位置とアクセス情報

The 'My Number' social security system 「マイナンバー」制度について

The Japanese government has adopted a new Social Security and Tax Number System ('My Number') in order to (1) enhance the social security to people who truly need it, (2) enhance public convenience and (3) develop the efficiency in administration.

Visit the following website for more information (available in 25 languages) -

外部サイトへリンク 新規ウインドウで開きます。'My Number' information


マイナンバー(個人番号)とは、国民一人ひとりが持つ12桁の番号のことです。平成27年10月から、住民票を有する全ての人に、1人1つのマイナンバー(個人番号)が通知されます。
 
マイナンバー制度には「行政の効率化」、「国民の利便性の向上」、「公平・公正な社会の実現」というメリットがあります。詳しくは以下のリンクをご覧ください(25カ国語)。

外部サイトへリンク 新規ウインドウで開きます。「マイナンバー」制度の詳しい情報へ

Registrations and Procedures for Moving 各種届出・引っ越し

City taxes and insurance premiums can now be paid by credit card! 市税や保険料がクレジットカードで支払い可能に!

With an internet connection, you can use your credit card to pay your municipal taxes and insurance premiums.

EFFECTIVE

Thursday October 1st, 2020

PAYMENTS COVERED BY THIS SERVICE

  1. Municipal/Prefectural Resident Tax (normal collection), Fixed Asset Tax・City Planning Tax, Fixed Asset Tax (depreciable asset tax), Light Vehicle Tax (category-based)
  2. National Health Insurance

※System usage fees apply separately

HOW TO MAKE PAYMENTS BY CREDIT CARD

Visit the Matsudo City Official Website, go to the page titled “Pay Matsudo Municipal Tax / National Health Insurance premiums”, and fill out the form with all the information required to pay. Please refer to the City’s homepage for more details.

NOTE

  • Payment slips that are mailed along with the tax/insurance notification letter from the City Hall are needed to pay online.
  • You may not pay online for a payment that has passed its due date.
  • Payment receipts are not issued. Please pay at City Hall & branch offices, financial institutions, or convenience stores if you need a receipt.

CONTACT

  1. Tax Collection Div. 047-366-7325
  2. National Health Insurance and Pension Div. Insurance Fee Collection Office 047-712-0141

Starting Thursday, October 1 2020, Bank transfer services for municipal taxes and insurance premiums are now more convenient 令和2年10月1日(木曜)から各市税・保険料の口座振替サービスがさらに便利になりました

In addition to National Health Insurance premiums and nursing care insurance premiums, you can now register to pay your municipal/prefectural resident tax (normal collection), fixed asset tax・city planning tax, fixed asset tax (depreciable asset tax), light vehicle tax, and latter-stage elderly health care premiums through the Pay-easy bank transfer service (you can apply for direct deposit with your cash card).

Furthermore, two more financial institutions now support this service. The application procedure is simple ― no personal seal needed. Why don’t you give this service a try?


FINANCIAL INSTITUTIONS THAT SUPPORT PAY-EASY

Chiba Bank, Mizuho Bank, Mitsui Sumitomo Bank, Keiyo Bank, Mitsubishi UFJ Bank, MUFJ Bank, Chiba Kogyo Bank, Resona Bank, JP Bank, JA Toukatsu Chuou, Tokyo Bay Shinkin

APPLICATION

After October 1st, 2020, bring your cash card of one of the applicable financial institutions above to each division in charge of your payments

DIVISIONS IN CHARGE OF EACH PAYMENT

  • National Health Insurance ⇒ National Health Insurance and Pension Div.
  • Long-term Care Insurance ⇒ Long-term Care Insurance Div.
  • Municipal/Prefectural Resident Tax (normal collection), Fixed Asset Tax・City Planning Tax, Fixed Asset Tax (depreciable asset tax), Light Vehicle Tax ⇒ Tax Collection Div.
  • Latter-stage Elderly Health Care ⇒ National Health Insurance and Pension Div, Latter-stage Elderly Health Care Unit

※The applicant must be the person whose name is on the said cash card.

※This procedure is not provided at the Municipal Services Center at Matsudo Station.

CONTACT

National Health Insurance and Pension Div. Insurance Fee Collection Office

Sewage fees can now be paid via convenience stores, etc. 下水道事業受益者負担金がコンビニ等でお支払い可能となります

Starting October 1st, 2020, sewage usage fees can be paid via convenience stores, LINE Pay and PayPay.

NOTE

  • Payment slips you might currently have on hand cannot be paid at convenience stores, etc. Please contact us if you would like to request a replacement.
  • There is a limit to the amount that can be paid using each service. Convenience stores: 300,000 yen max, LINE Pay and PayPay: 49,999 yen max.
  • Receipts cannot be issued for payments made via Line Pay or PayPay.
  • For more information about payments via Line Pay and PayPay, please visit their websites.

外部サイトへリンク 新規ウインドウで開きます。LINE Pay

外部サイトへリンク 新規ウインドウで開きます。PayPay

CONTACT

Sewage Fee Management Div. 047-366-7394


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お問い合わせ

松戸市経済振興部 国際推進課

千葉県松戸市小根本7番地の8 京葉ガスF松戸第2ビル5階
Tel: 047-710-2725 FAX:047-711-6387

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